The Productive Workplace

Increased workplace productivity improves profits. Productive employees have positive attitudes which leads, in turn, to further productivity increases.

Understand what affects productivity in your workplace and identify ways to improve productivity and profit for the long term in The Productive Workplace, an intensive one-day MIT Business Course.

Core Content
Workplace Productivity - Principles and Concepts:
- People, processes and systems
- Being effective vs. being efficient
- What’s urgent vs. what’s important
- Workload - employer/employee perspectives
- Continuous improvement models
- Self evaluation as a productivity framework

What Gets Measured Gets Managed:
- The role of financial analysis in increasing productivity
- Productivity measurement methods
- Dashboards, balanced scorecard, indicators and outputs – a review

Individual Productivity:
- Planning, prioritisation, delegation
- Managing staff to deadlines

Team Productivity:
- Effective meetings
- Using reports to manage teams
- Workflow management
- Key features of high performing team

Value Chain Analysis:
- Mapping tools for internal value chains
- The value chain mapping process
- Methods to identify opportunities for improvement
- Implementation

Using Innovation to Enhance Productivity:
- The role of innovation and technology in improving productivity
- Building an innovation culture
- Turning ideas into actions

Outcomes:
At the end of this MIT Business Course for SMEs you will:
- Understand the fundamentals productivity within the workplace
- Have started work on performance monitoring and productivity measurement templates for your own business
- Be able to distinguish productivity processes within an organisation and to identify opportunities for improvement

Training Style:
- Presented by industry expert
- Real-life case studies
- Group discussion and in-class feedback
- Productivity templates completed in-class
- Post-course follow-up

Phone 0800 SKILL UP (754 5587) or email businesstraining@manukau.ac.nz

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