Assertion Skills
Assertion Skills, Auckland, 7 May 2012 – 6 September 2012
Where: Colliers House, 52 Highbrook Drive, East Tamaki Show map
Restrictions: All Ages
Ticket Information:
- General Admission: $448.50
- Click here to buy tickets
Website:
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Who should attend:
Open to people who wish to become more competent and confident in their interactions with others.
Content:
- The foundations of assertion: self-esteem, listening, questioning
- The broken record technique
- Use of ‘I’ language
- The non-verbal aspects of assertion
- Escalating assertion
- Working toward a win-win solution
Please note that this course is useful to complete before Handling Difficult People.
Phone 0800 SKILL UP (754 5587) or email businesstraining@manukau.ac.nz
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