Chamber Vital Training Royal Reception Skills

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When:

Thu 4 Mar ’10, 9:00am–4:30pm

Where: Auckland Chamber of Commerce, Level 1, 100 Mayoral Drive, Auckland CBD Show map

Restrictions: All Ages

Ticket Information:

Chamber member + GST: $320.00
Non - member + GST: $480.00
Booking fees may apply

Website:

www.aucklandchamber.co.nz

Favourites:

Chamber of Commerce

With a wide range of world class seminars and workshops available, Auckland Chamber Vital Training provides courses on essential business and technology skills. Nurture talent within your business by growing the skills of you and your team and you’ll see the results on your bottom-line.

Visit our Vital Training page at www.aucklandchamber.co.nz for updated information on all 2010 courses.

Ensure the face of your business is the best it can be with this intensive full day workshop. It encompasses the impact of first impressions, the importance of professionalism and techniques for managing the multiple challenges of every workplace. Receptionists are the backbone of the office and fundamental skills can allow them to carry out their pivotal role successfully and with confidence. This course will provide insight into:

* Fundamental telephone techniques
* Dealing with demanding people
* Key communication principles
* Assertiveness skills
* Time management principles and techniques