Vital Training: Managing Tough Customers Successfully
Sorry, this event’s been and gone
When:
| Tue 23 Mar ’10, 9:00am–1:30pm |
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| Wed 30 Jun ’10, 9:00am–1:30pm |
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| Thu 2 Sep ’10, 9:00am–1:30pm |
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| Mon 8 Nov ’10, 9:00am–1:30pm |
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Where: Auckland Chamber of Commerce, Level 1, 100 Mayoral Drive, Auckland CBD Show map
Restrictions: All Ages
Ticket Information:
- Chamber members (excl GST) : $160.00
- Non members (excl GST): $240.00
- Booking fees may apply
Website:
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If you are at the front-line of your organisation, you’ll know the frustration of trying to manage tough customers with sensitivity and firmness.
Dealing with demanding customers requires a special set of skills and knowledge to ensure you remain calm and professional while delivering excellent results.
This course offers key skills and advice on how to manage difficult customer situations with ease. You’ll learn how to identify different personality types and appropriate communication styles to diffuse heated situations.
With a wide range of world class seminars and workshops available, the Auckland Chamber's Vital Training provides courses on essential business and technology skills. Nurture talent within your business by growing the skills of you and your team and you’ll see the results on your bottom-line.
Visit our Events and Training page at www.aucklandchamber.co.nz information on all our courses.
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